Privacy Policy

Last updated: November 2025
Business Name: Isie Carter / Super Love Yoga / The Spiritual Alchemist
Website: www.superloveyoga.com
Contact: isie@superloveyoga.com

1. Overview

Your privacy matters deeply to me. This policy explains how I collect, use, and protect your personal information when you visit my website, join my mailing list, book a retreat or class, or work with me through my offerings.

By using this website or sharing your information, you agree to the terms below.

2. What Information I Collect

I may collect the following personal information from you:

  • Name and contact details (such as email address, phone number, postal address)

  • Booking details when you register for a class, retreat, course, or coaching program

  • Payment information (processed securely via Stripe — I never see or store your full card details)

  • Email preferences when you subscribe to my newsletter or updates via Flodesk

  • Website usage data (like pages visited, time spent, and interactions), collected via cookies and analytics tools

3. How I Use Your Information

Your information helps me to:

  • Provide and manage my services (classes, coaching, retreats, memberships, and online courses)

  • Process bookings and payments securely

  • Send newsletters, updates, or special offers (only if you’ve opted in)

  • Improve the website experience and understand what my community loves most

  • Comply with any legal, tax, or accounting obligations

4. Legal Basis for Processing (under UK GDPR)

I only use your personal information when I have a lawful reason to do so, including:

  • Consent — you’ve opted in to receive emails or marketing

  • Contract — to deliver services you’ve purchased or requested

  • Legal obligation — to keep necessary business and accounting records

  • Legitimate interest — to improve services and communication

5. Sharing Your Information

Your data is never sold or shared with third parties for marketing.
However, I may share limited information with trusted service providers who help me run my business, such as:

  • Stripe (for secure payment processing)

  • Flodesk (for sending emails and newsletters)

  • Website hosting and analytics tools (to ensure everything runs smoothly)

All these providers are GDPR-compliant and handle your data with care and confidentiality.

6. Cookies and Analytics

Like most websites, this one uses cookies — small text files stored on your device to help the site function properly and improve your experience. Cookies may also help track anonymous analytics data (like visitor numbers).

You can manage or disable cookies anytime in your browser settings.

7. Keeping Your Data Safe

Your privacy is sacred.
I use secure systems, password protection, and trusted third-party providers to safeguard your personal information.

Only those who need access (for legitimate business purposes) can view your data, and it’s stored securely in accordance with GDPR guidelines.

8. How Long I Keep Your Data

I keep your personal data only as long as necessary to fulfil the purposes outlined here, or as required by law. You can request deletion of your data at any time (see below).

9. Your Rights

You have the right to:

  • Access the personal data I hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing at any time (by clicking “unsubscribe” in my emails)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

To exercise any of these rights, email me at isie@superloveyoga.com.

10. Updates to This Policy

This policy may be updated occasionally to reflect changes in law or business practices. The latest version will always be available on my website, with the date clearly shown above.

11. Contact

If you have any questions or concerns about how your information is used, please reach out to me at:
📧 isie@superloveyoga.com